Operation Assistant Manager
AGX Logistics (M) Sdn Bhd – Taman Molek, Johor, Malaysia
Oversees daily logistics operations, customs clearance, and team performance to ensure efficient, compliant, and cost-effective import/export processes. They lead staff, manage vendor relationships, and handle complex documentation including prepare billing for Cross Border Trucking, participate in month end closing and provision report.
Job Responsibilities:
- Operations & Logistics: Manage end-to-end shipment lifecycles, including air, sea, and land transportation.
- Customs Compliance: Oversee customs declarations, ensuring compliance with Royal Malaysian Customs, Port Authorities, and other agencies (MITI, MAQIS).
- Team Leadership: Lead, train, and mentor the operations team to achieve KPIs, and act for the Senior Operations Manager when required.
- Client & Vendor Management: Liaise with clients to provide expert logistics advice and manage relationships with carriers and third-party contractors.
- Process Optimization: Monitor operational efficiency, maintain Standard Operating Procedures (SOPs), and manage costs.
Requirements & Qualifications
Education
- Diploma or Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or related field.
Experience
- Minimum 3–5 years of working experience in logistics, freight forwarding, customer service, or customs declaration.
- Experience handling customs declaration for JB port / airport is an added advantage.
- Leadership: Minimum 2 years in supervisory or team leader role.
Skills & Competencies
- High knowledge of customs procedures, HS codes, and declaration systems.
- Good communication and interpersonal skills.
- Strong attention to detail, accuracy and resourcefulness with excellent problem solving attitude.
- Ability to work under pressure and meet tight deadlines.
- Proficient in MS Office (Word, Excel, Outlook).
- Team player with a responsible and proactive attitude.
- Proficiency in import/export documentation, Customs systems and Trucking.
Working Conditions
- Office-based with occasional coordination at port, airport, or customs office if required.
- Normal office hours; flexibility required during peak operations.
Language
- Proficient in English and Bahasa Malaysia is a MUST (Mandarin is an added advantage).
We are an equal opportunity and welcomes applicants from all qualified candidates. All personal data will be kept in the strictest confidence and will be used for recruitment purpose only. All applicants maybe considered for other suitable positions in AGX Logistics. All personal data of unsuccessful candidates will be destroyed.
